Payments are processed by Stripe, on behalf of Root Cause Collective LLP, a limited liability partnership registered in England, company number OC444803. Registered office address: 7 Bell Yard, London, England, WC2A 2JR

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You've successfully booked your place. We'll be in touch soon with your invoice and more details about the event, including the attendance link.

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Booking Terms and Conditions

Payment termsThe ticket price is due in full 15 days from the invoice date (if you have requested to pay by invoice) or by the day before the event – whichever comes first.Reduced rate ticket prices are only valid during these 15 days, after which a new invoice may be issued if the rate has increased.Participation is only confirmed upon payment receipt.There are no discounts or refunds for only attending part of the event.Cancellations and refundsOur cancellation terms are as follows:100% Refund: if you cancel your place more than 30 days in advance.
75% Refund: if you cancel your place 14-29 days before the event.
50% Refund: if you cancel your place 8-13 days in advance.If you cancel your place within seven days of the event, or you do not show up at the event, you will not receive a refund.At any point up to the event, you can choose to send someone else in your place instead.

Privacy notice

Data controllersThe joint data controllers are Root Cause Collective LLP and Contentious Ltd.Information we collectWe may collect personal information from attendees and participants in our events, including names, email addresses, and any other information provided during the registration process or during the event itself.Use of information collectedWe use the personal information we collect to manage the event, including verifying registrations, communicating with attendees and participants, and organising event materials. We will only process personal information for the purposes for which it was collected and in accordance with this privacy policy. If you confirm your consent, your name, organisation, role and email address will be distributed to other participants in electronic format after the event. If you provide consent during the registration process, we will add you to the respective email list or lists to receive marketing information from Root Cause Collective and/or Contentious. Your details will not be sold, traded or otherwise distributed to others other than is specifically outlined above.Protection of personal informationWe take reasonable precautions to protect personal information from loss, misuse, and unauthorised access, disclosure, alteration, or destruction. We have implemented appropriate technical and organisational measures to ensure the security of personal information.Data retentionWe will only retain personal information for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.Rights of individualsYou have the right to request access to your personal information, as well as the right to request rectification of errors, erasure of personal information, and the right to object to processing. If you wish to exercise any of these rights, please contact us at [email protected] or https://contentious.ltd/contact/